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RIC is Ireland’s leading full service web and SMS enabled contact centre bureau and
supplier of integrated marketing solutions. Our objective is to deliver high quality
bespoke customer acquistion, development and relationship programs through a variety
of new and old communication channels. Our management team have extensive experience
in successfully adding value to our clients customers. Central to delivering this
value for our clients are three core fundamentals:
Our People
People come first in RIC and we work hard at attracting and keeping the best. We will
be delighted to outline the experience of our agents and management team to you.
Our Expertise
In RIC, we believe in sharing our extensive experience expertise with our clients
working together with them to optimise the results of each campaign – we don’t just
deliver solutions, we help create them.
Our Technologies
RICs state of the art telephony platform allows for interactions with your customers
via SMS, email, web chat and IVR as well as voice while our inhouse developed call
handling & database system is industry leading.
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©Response Group 2009 - 2011. All rights reserved.
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